Last Updated: 5 April 2025
At Zedel Global Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. We also explain your rights and choices regarding your personal data.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and other details provided through our contact forms or account registration.
- Payment Information: Credit/debit card details, billing address, and other payment-related information when you make a purchase.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and other technical data.
- Cookies: Data collected through cookies to improve user experience.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and improve our services (e.g., Social Media Management, Digital Marketing, etc.).
- To process payments and manage your account.
- To communicate with you regarding our services, promotions, and updates.
- To personalize your experience and provide tailored content.
- To monitor and analyze the performance of our website.
3. How We Share Your Information
We may share your personal information with third-party service providers for the purposes of performing services on our behalf (e.g., payment processing, website hosting). These third parties are obligated to use your information only for the services they are providing and are bound by confidentiality agreements.
We do not sell or rent your personal data to third parties.
4. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we update or correct your personal information.
- Deletion: You can request the deletion of your personal data (subject to legal restrictions).
- Objection: You can object to the processing of your personal data in certain circumstances.
- Withdrawal of Consent: You can withdraw consent to process your personal data at any time.
To exercise any of these rights, please contact us at support@zedelglobal.com.
5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Cookie Policy
Cookies are small text files that are placed on your device to help us enhance your browsing experience. This section explains the types of cookies we use, their purposes, and how you can manage your cookie preferences.
Types of Cookies We Use
- Essential Cookies:
These cookies are necessary for the website to function properly. Without them, certain services on our website cannot be provided. - Analytics Cookies:
These cookies help us understand how visitors interact with our website, which pages are visited most, and where we can improve the user experience. They do not collect personal data. - Advertising Cookies:
These cookies are used to deliver targeted advertising based on your interests. They track your browsing behaviour across different websites. - Functional Cookies:
These cookies enable additional functionality on our website, such as remembering your language preference or login information.
How We Use Cookies
- To enhance your experience on our website.
- To analyze and improve the performance of our website.
- To personalize content and advertisements based on your browsing behaviour.
Cookie Consent
When you visit our website for the first time, you will be shown a cookie consent banner informing you about the use of cookies. By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.
You can manage your cookie preferences at any time by using the cookie settings available on our website or through your browser settings.
Managing Cookies
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may impact your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.
8. Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your data.
9. International Transfers
If you are located outside the European Economic Area (EEA) or the United Kingdom (UK), your personal data may be transferred and processed in countries that do not offer the same level of data protection as your home country. We take appropriate measures to ensure your data is protected in accordance with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the last updated date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Zedel Global Ltd
Email: support@zedelglobal.com
Website: www.zedelglobal.com